Legal

Privacy Policy

Last updated: June 2026 · Converza

This Privacy Policy explains how Converza, a service operated by ESYEG BH LLC ("we", "us", "our"), collects, uses, and handles information in connection with our digital services and the AI-powered communication automation pilot program.

1. Information We Collect

In connection with our pilot program, we may collect and process the following types of information:

• Text messages sent voluntarily by users through messaging platforms
• Voice messages (audio notes) sent through messaging platforms
• Contact information such as phone numbers and names, as provided by the user
• Appointment and scheduling information provided during interactions
• General inquiry information submitted through our contact channels

2. How We Use This Information

• To provide and operate the automated communication services requested
• To process appointment scheduling and related requests
• To improve the quality and accuracy of our AI pilot program
• To respond to inquiries sent to admin@esyegbh.com
• To comply with applicable legal obligations

3. Messaging Platforms

Our pilot program operates through third-party messaging platforms including WhatsApp Business Platform, provided by Meta Platforms, Inc. By interacting with our services through these platforms, you also agree to the respective platform's terms and privacy policies.

4. Data Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared only when required by law or to operate the service.

5. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. Visit our Data Deletion page for instructions.

7. Contact